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Cookies Policy
1. What are cookies?
Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device when you visit. They allow the website to recognise a device and remember information about a visit. Cookies may be temporary, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a set period or until you remove them.
Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information held about your account or use of the website. Where this occurs, we handle that information in accordance with our Privacy Policy and applicable Australian privacy requirements.
We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless stated otherwise.
2. Why we use cookies
Cookies help Wishwin Casino provide a functional, secure and consistent online experience. Different cookies have different purposes. Some are necessary for the website to operate, while others help us understand how visitors use the website or allow us to improve communications and content.
Strictly necessary cookies
These cookies are required for core website functions. They may support account access, session management, security checks, fraud prevention, responsible gambling tools, navigation and the delivery of pages or features you request. Because these cookies support essential services, they may not be available for deactivation through standard preference controls.
Preference and functionality cookies
These cookies remember choices you make, such as language, region, display settings or other preferences. They can make the website easier to use by reducing the need to repeat the same selections during future visits. If you refuse or delete these cookies, some preferences may not be saved and certain features may work differently.
Performance and analytics cookies
These cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the device or browser used, and whether an error occurred. We use this information in aggregated or otherwise appropriate form to monitor performance, identify technical issues and improve the website.
Marketing and advertising cookies
Where used and permitted, these cookies may help measure the effectiveness of advertising, understand visits from promotional channels and present content that may be more relevant to a user. They may be placed by Wishwin Casino or by selected third-party service providers acting on our behalf. Marketing cookies are not required for the basic operation of the website and may be controlled through available preference tools or browser settings.
- Keeping requested pages and account features working correctly.
- Helping protect the website, accounts and transactions from misuse or suspicious activity.
- Remembering selected preferences and improving ease of use.
- Measuring website performance and identifying areas for improvement.
- Understanding the effectiveness of communications or advertising where applicable.
- Supporting responsible operation of online gambling services and related controls.
3. First-party and third-party cookies
First-party cookies are set by Wishwin Casino when you visit or use our website. They may be used to provide requested services, maintain a secure session, remember choices and understand website activity.
Third-party cookies are set by a service provider or other third party. These providers may support functions such as website security, analytics, payment processing, customer support, content delivery or advertising measurement. A third party may collect information about your device or website activity in accordance with its own privacy documentation.
The services and providers used on the website may change over time as the website develops, technology changes or operational requirements are reviewed. Where a third party processes personal information for us, we expect appropriate contractual, technical and organisational safeguards to be used. Some third parties may process information outside Australia, subject to applicable privacy requirements and the terms described in our Privacy Policy.
Cookies may also be used when you interact with content from another service, such as an embedded tool, media player or social feature. We do not control the privacy practices of independent third parties. You should review their policies if you want to understand how they use cookies or other tracking technologies.
4. Your cookie choices
When available, the website may provide a cookie banner, preference centre or similar tool that allows you to accept or decline certain categories of cookies. Your selection may be stored in a cookie so that the preference message does not appear each time you visit. You can revisit the available controls where the website makes them accessible.
You can also manage cookies through your browser. Most browsers allow you to view, block, delete or limit cookies. You may be able to set your browser to notify you before a cookie is placed or to reject cookies automatically. Instructions differ between browsers and devices, so consult the relevant browser or device settings for guidance.
- Open the settings or preferences menu in your browser.
- Find the privacy, security or site settings area.
- Review the available cookie and tracking options.
- Choose whether to allow, block, delete or limit cookies.
- Close and reopen the browser if required for the change to take effect.
Blocking or deleting cookies may affect the way the website works. You may be unable to sign in, use account features, maintain a secure session or access some services. If you remove all cookies, your cookie preferences may also be removed and you may be asked to choose them again. Changing cookie settings does not necessarily delete information that has already been collected or held in an account.
Browser-based controls may not apply to every device, browser or technology. You may need to repeat your choices on each device you use. Some opt-out mechanisms are stored in a cookie, so deleting cookies can also remove the record of your choice.
5. Privacy, updates and contact
Information collected through cookies may include device details, browser type, approximate location, IP address, pages visited, dates and times of visits, referral information and interactions with website features. The information we collect depends on the cookies enabled, the services you use and the choices you make. We use and protect this information in line with our Privacy Policy, which explains our broader practices concerning collection, use, disclosure, storage and access to personal information.
The website is intended for users who meet the applicable legal age and eligibility requirements for online gambling in their location. Cookies must not be used to bypass age, identity, location, security, account or responsible gambling controls. We may use technical information, including information obtained through cookies, to help maintain the integrity and secure operation of the website.
We may update this Cookies Policy from time to time to reflect changes to technology, website features, legal requirements or our data practices. When we make changes, we will publish the updated version on this page and revise the effective date or other notice where appropriate. Your continued use of the website after an update means that you acknowledge the revised policy, subject to any consent requirements that apply.
If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the support or contact options made available on the Wishwin Casino website. Do not include unnecessary sensitive information in a message. Requests concerning personal information may be handled in accordance with the procedures set out in our Privacy Policy.
This policy is intended to provide general information about cookies used on the website. It does not change any applicable terms, privacy notices, responsible gambling information or legal requirements that apply to your use of Wishwin Casino.